Privacy Policy – Processia

With this privacy policy, we would like to inform all visitors to our website transparently about the type, scope, and purpose of the personal data we collect, use, and process, and to inform you about your rights.

Using our website is generally possible without providing personal data. However, if you wish to use services of our company via our website, the processing of your personal data may become necessary.

The data automatically collected when you visit our website or the personal data you enter when using our services will be processed in accordance with the applicable legal provisions regarding the protection of personal data.

If the processing of your personal data is required and there is no legal basis for such processing, we will generally obtain your consent for the necessary purpose of processing.

As the responsible company for processing, we have implemented technical and organizational measures to ensure a high level of protection for your personal data.

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the change of the address line of the browser from „http://“ to „https://“ and the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

However, we would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. A complete protection of the data against access by third parties is not possible.

If you would like to use services of our company and do not wish to transmit data via the World Wide Web, you also have the option of contacting us by phone at any time.

1. Contact details of the responsible party

The responsible party in terms of the General Data Protection Regulation is:

Processia Ltd
Management & Consulting
Gotse Delchev Nr. 12
2850 Petrich – Bulgaria
Tel.: +359 88 955 2336
E-Mail: Info@processia.net

The appointed data protection officer is:

Mr. Sotirios Rizos
Processia Ltd

2. Collection of general access information

Each time you visit our website, server log file information that your browser transmits to us is automatically collected. This includes:

IP address (Internet Protocol address) of the accessing computer
the website from which you visit us (referrer)
the website you are visiting with us
the date and duration of the visit
browser type and browser settings
operating system

We would like to point out that this data cannot be assigned to a specific person. We use this technical access information solely for the following purposes:

to improve the attractiveness and usability of our websites,
to detect technical problems on our website at an early stage,
to correctly deliver the content of our website
and to provide law enforcement agencies with the information necessary for prosecution in the event of a cyber attack.

This data is stored for a maximum of 7 days as a technical precaution to protect the data processing systems against unauthorized access.

3. Collection and disclosure of personal data

We use your personal data only for the purposes listed on this information page about data protection. Our website includes the following input forms for collecting personal data:

3.1 Registration on our website

3.1 Sending press releases

We offer you the opportunity to subscribe to our press releases on our website, through which we inform you regularly about offers, products, and information of the company. To receive our press releases, you need a valid email address. For the personalized sending of press releases, we require the following information from you:

First and last name
Email address

After submitting the registration, you will receive a confirmation email for legal reasons to complete your registration order for the newsletter.

When sending press releases via email, a web tracking service from Hosteurope is used. The analysis enabled by this service regarding the geographical distribution of the messages or the behavior of the recipients helps us to optimize the press releases, making them more informative and user-friendly.

The data collected is by Hosteurope transmitted to a server in the Federal Republic of Germany and stored there. Hosteurope is GDPR-compliant and certified according to the ISO27001 standard.

You have the option to stop receiving press releases at any time and to revoke your consent for the use of your data. There is a corresponding link in every message sent.

3.2 Registration on our website (Partner Portal/Digital Customer Portal)

We offer you the opportunity to register on our website by providing your personal data.

For registration in the customer area, we require the following information from you:

Email address
Subscription number
IBAN of the subscription

For registration in the partner area, we require the following information from you:

Company name
Indication of the sales division
First name, last name
Street, house number
Postal code, city
Phone number
Email address
Optional newsletter request

The personal data you provide will be collected and stored exclusively for internal and our own purposes. Depending on the purpose of processing, data may be shared with one or more processors, such as shipping companies, if they are involved in fulfilling the service you requested.

The registration of the affected person under the voluntary provision of personal data serves to offer you content or services that can only be made available to registered users. The personal data provided during registration can be corrected or supplemented by you at any time.

3.3 Request for documents for investor inquiries and potential sales partners

To request documents, we need the following information from you:

Which documents would you like to request?
Are you interested as an investor or sales partner?
How did you hear about us?
Do you need an advisor?
First and last name
Street, house number
Postal code, city
Phone number
Email address

3.4 Submission of application documents

In the course of your application via email, various personal application data will be collected and processed by us.

This includes, in particular:

Contact information (name, address, phone number, and email)
Application documents (cover letter, resume, certificates, or other proof of training and qualifications)

After sending your application, you will receive an email confirming the receipt of the application documents.

The collection and processing of your personal application data is solely purpose-bound for filling positions within our company. Your data will generally only be forwarded to the internal departments and specialist departments responsible for the specific application process. Your personal application data will not be shared with other companies without your prior, explicit consent. Furthermore, your application data will not be used or shared with third parties.

Your personal application data will generally be deleted automatically six months after the conclusion of the application process. This does not apply if legal provisions oppose deletion, if further storage is necessary for the purpose of evidence, or if you have explicitly agreed to a longer storage period for future job postings.

If an employment relationship is established with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in accordance with the legal provisions.

3.5 Contacting us via email or contact form

We offer you the opportunity to contact us via email and/or through a contact form on our site.

If you contact us via email or through a contact form, the personal data you transmit will be automatically stored.

Such voluntarily provided personal data will be stored for the purpose of processing your inquiry or contacting the affected person. There will be no disclosure of this personal data to third parties.

4. What are cookies used for?

Our website uses so-called cookies in several places. Detailed information and the cookies in use can be found in our cookie policy.

5. Use and application of tracking, analysis, and other tools

5.1 Google Analytics

This website uses Google Analytics and Google Remarketing. These are services of Google Inc. („Google“). Google uses so-called „cookies,“ text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a server in the USA and stored there. Please also refer to the further information in the cookie policy.

In the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server of Google in the USA and shortened there. IP anonymization is active on this website.

Google will use this information to evaluate your use of the website, to compile reports on website activities for website operators, and to provide other services related to website use and internet use. Google may also transmit this information to third parties if required by law or if third parties process this data on behalf of Google.

Third parties, including Google, display ads on websites on the internet. They use stored cookies to display ads based on previous visits of a user to this website.

Under no circumstances will Google link your IP address with other data. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website fully. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

For further information on deactivation, please visit the Google advertising deactivation page or the deactivation page of the Network Advertising Initiative.

You can object to the collection and storage of data at any time with effect for the future. Further information on Google’s provisions can be found here.

5.2 Friendly Capture

To protect our online offerings from spam and abuse, we use the tool „Friendly Capture.“ This privacy-friendly tool processes the data from the user’s browser request and determines with an algorithm whether it is a request from a regular user or an abusive, usually automated request. The data processed in this way is anonymized, so that no conclusions can be drawn about specific users from the data. The use of some offers is not possible without this service. The data is stored anonymously. The legal basis is our legitimate interest arising from the purpose of processing (Art. 6 para. 1 lit. f GDPR).

6. Deletion, blocking, and duration of storage of personal data

We process and store your personal data only for the period necessary to achieve the respective storage purpose or as stipulated by the numerous retention periods provided by the legislator.

After the purpose of storage ceases or after the expiration of the retention period prescribed by law, the personal data will routinely be blocked or deleted in accordance with legal requirements.

7. Data protection rights of the affected person

If you have questions about your personal data, you can contact us at any time in writing. You have the following rights under the GDPR:

7.1 The right to information (Art. 15 GDPR)

You have the right to obtain information at any time about which categories and information regarding your personal data are processed by us for what purpose, how long and according to what criteria this data is stored, and whether automated decision-making including profiling is applied in this context. You also have the right to know which recipients or categories of recipients your data has been disclosed to or will be disclosed to; this particularly applies to recipients in third countries or international organizations. In this case, you also have the right to be informed about appropriate safeguards in connection with the transfer of your personal data.

In addition to the right to lodge a complaint with the competent supervisory authority and the right to information regarding the origin of your data, you have the right to deletion or correction as well as the right to restriction or objection to the processing of your personal data.

In all the above cases, you have the right to request a free copy of your personal data that we process. For all further copies that you request or that go beyond the information rights of the affected person, we reserve the right to charge a reasonable administrative fee.

7.2 The right to rectification (Art. 16 GDPR)

You have the right to request the immediate rectification of inaccurate personal data and, taking into account the purposes of processing, to request the completion of incomplete personal data also by means of an additional statement.

If you would like to exercise the right to rectification, you can contact our data protection officer or the responsible party at any time.

7.3 The right to erasure (Art. 17 GDPR)

You have the right to request the immediate deletion of your data („right to be forgotten“), especially if the storage of the data is no longer necessary, you revoke your consent to data processing, your data has been unlawfully processed or collected, and there is a legal obligation to delete under EU or national law.

However, the right to be forgotten does not apply if there is a prevailing right to freedom of expression or information, the data storage is necessary for the fulfillment of a legal obligation (e.g., retention obligations), archiving purposes oppose deletion, or the storage serves to assert, exercise, or defend legal claims.

7.4 The right to restriction (Art. 18 GDPR)

You have the right to request the restriction of the processing of your data by the responsible party if the accuracy of the data is contested by you, the processing is unlawful, you refuse the deletion of your personal data and instead request the restriction of processing, if the necessity for the processing purpose ceases or you have objected to processing in accordance with Article 21 paragraph 1 and it is still unclear whether our legitimate reasons outweigh your interests.

7.5 The right to data portability (Art. 20 GDPR)

You have the right to the portability of your personal data that you provided to our company in a commonly used format so that you can transfer your personal data to another responsible party without hindrance, provided you have given consent for this and the processing is carried out using automated procedures.

7.6 The right to object (Art. 21 GDPR)

You have the right to object at any time to the collection, processing, or use of your personal data for the purposes of direct marketing or market and opinion research as well as general business data processing unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.

Furthermore, your right to object may be denied if a legal provision provides for the collection, processing, or use of the data or if there is a legal obligation to collect, process, or use the data.

7.7 Right to lodge a complaint with the data protection supervisory authority (Art. 77 GDPR in conjunction with § 19 BDSG)

If you believe that there has been a violation of the legal provisions in the processing of your personal data, you have the right to lodge a complaint with the competent supervisory authority.

7.8 Right to withdraw a data protection consent (Art. 7 para. 3 GDPR)

You can revoke any consent given for the processing of your personal data at any time and without stating